Building A Sustainable Culture Of Prevention & Safety

Lisa Lamela, M.S.Ed, BCBA is a Board Certified Behavior Analyst and Master Trainer Lead at QBS with nearly 20 years of experience across schools, residential programs, and community-based services. For the past eight years, she has partnered with organizations across North America to bring Safety-Care to life—helping teams move beyond reactive approaches and build sustainable cultures of prevention and safety. Lisa specializes in developing and mentoring trainers, equipping people and systems with the knowledge and confidence needed to achieve long-term success. As a moderator, she brings deep field expertise and a strong understanding of what it takes to translate training into lasting, organization-wide impact.

Benjamin Ross, MA, BCBA, LBA, began his career in human services providing early intervention behavioral services for young children with autism. Since then, he has worked with children, adolescents, and adults with diverse developmental, mental health, and trauma-related needs across a variety of settings, including clinics, schools, and community-based programs. In addition to his clinical work, he has taught undergraduate and graduate-level coursework in psychology, behavioral interventions, and counseling. Benjamin currently serves as a trainer with QBS, where he delivers crisis prevention and de-escalation trainings to professionals across educational, clinical, and other human services settings nationwide. His work is grounded in a commitment to evidence-based, trauma-informed, and compassionate approaches to supporting individuals with complex behavioral challenges.

Scott brings extensive experience as a District-level Board Certified Behavior Analyst (BCBA) in large urban and suburban school districts, while leading system-wide initiatives to improve behavioral services and student outcomes. Scott has expertise in evaluating Applied Behavior Analysis (ABA) programs for clinical quality, ensuring evidence-based practices are implemented with fidelity. His work includes developing and writing standards to guide effective, compliant school-based programs for intensive populations. Earlier in Scott’s career, he served as a special education teacher in residential and juvenile justice settings, building a strong foundation in supporting diverse and high-need student populations. Scott has been a Master Trainer with QBS for over 3 years.

Jessica Arriaga, M.S., BCBA, LBA (IL) is a licensed behavior analyst with over 15 years of experience supporting individuals across the lifespan. For the past five years, she has served as a Master Trainer with QBS, where she provides training and consultation in applied behavior analysis, PBIS, and crisis prevention with an emphasis on trauma informed care. Since beginning her career in 2009, Jessica has worked in a wide range of settings including schools, residential programs, clinics, homes, job sites, and developmental training centers. Her work focuses on helping caregivers and professionals build practical skills that improve quality of life, increase independence, and reduce the need for restrictive interventions.