Evidence-Based Behavior Strategies & De-Escalation Training

Train Staff to Manage Challenging Behavior Safely & Respectfully.

Beyond Just “Prevent” & “Stop”

Reduce the Frequency & Severity of Incidents Across Healthcare, Education, and Human Services Through Replacement Behavior.

Flexible, Cost-Effective Crisis Prevention Training

We Offer Customizable Training Modules to Meet Your Exact Needs.

What We Do

QBS, short for Quality Behavioral Solutions, trains organizations that support individuals who may exhibit behavioral challenges. Through Safety-Care®, we provide evidence-based incident prevention and management training to help staff provide humane, person-centered interventions that replace challenging behavior with safer and more collaborative behavior.

Our training improves safety for staff and the individuals they support while reducing the frequency and severity of dangerous incidents.

Safety-Care® Crisis Prevention Training

Evidence-Based Behavioral Strategies

Safety-Care provides the tools you need for safe crisis prevention and management when working with individuals who might exhibit behavioral changes. Using evidence-based and practical techniques from Applied Behavior Analysis (ABA) and Positive Behavior Interventions & Supports (PBIS), the Safety-Care program provides your staff with trauma-informed care-compatible strategies for preventing and managing behavioral challenges. These strategies are appropriate for individuals affected by developmental, neurologic, and psychiatric conditions as well as individuals who have experienced psychological or sexual trauma. Safety-Care promotes a reinforcement-based approach while teaching replacement behaviors and new skills, resulting in fewer incidences of dangerous behavior and less need for restrictive interventions such as restraint.

Incident Prevention Training

Incident Minimization Training

Physical Safety Training

Physical Management Training

We provide the skills necessary to effectively prevent, minimize, and manage behavioral challenges with dignity, safety, and the possibility of change.


Learn More

Why QBS Safety-Care for Crisis Prevention Training?

Increased Safety for Everyone

Safety-Care teaches staff a wide range of verbal and physical prevention strategies (what to be aware of, how to approach a person, how to stand, how to sit, what to say, how to say it, how to support other staff, etc.). The preventative focus is designed to be an active part of an organization’s restraint prevention and elimination initiative. Our goal is to help you prevent crises so you don’t have to manage them. If there is a crisis, we provide safe and effective tools for management, too.

Evidence-Based Curriculum

Safety-Care training incorporates the latest research, most current regulatory practices, and extensive practical experience in modern educational, psychiatric, and health care settings. Course material is updated regularly in response to the latest developments in behavioral safety interventions.

Reduced Frequency & Severity of Incidents

Safety-Care is a unique kind of crisis prevention and management program. Instead of relying on coercion, limit setting, and other power struggle tactics, Safety-Care uses a more humane, person-centered, and effective approach. Your staff will learn how to prevent behavioral challenges and respond to them if necessary, reducing the frequency of incidents.

Flexible & Cost-Effective

Safety-Care provides excellent value and is one of the most cost-effective available. Digital copies of curriculum materials for teaching the course are included in the cost of instructor training. Additionally, QBS can help you tailor the curriculum to meet your organization’s needs, adjusting which parts of the course are required by which staff.

Who We Help


Safety-Care helps schools create a supportive physical and social environment focusing on the safety of students and staff. We teach classroom management, including peer relationships, and responding to challenging behaviors.

group of behavior therapists conducting a meeting


Safety-Care helps healthcare organizations maintain a safe environment, with fewer and less severe incidences of workplace violence, resulting in fewer injuries to staff and the people under their care.

human services professionals having a group therapy session

Human Services

Safety-Care teaches human services organizations humane ways to respond to behavior challenges, including prevention and de-escalation of violence and predicting, preventing, and modifying disruptive and dangerous behavior.

What Our Customers Are Saying

Maine School Administrative District 6 has had a very positive experience with the Safety-Care program offered by QBS. QBS trained all of our Special Education staff in Safety-Care, replacing the previous program that had some good points but did not overall meet our needs. We were so pleased with Safety-Care that we took the additional step of having QBS train several of our staff as trainers. Thanks for developing such a great safety training course!

Jennifer Donlon

Co-Director of Special Education, Bonny Eagle School District.

Safety-Care is one of the most useful training programs in which my facilities have ever participated… a necessity working with today’s long-term care residents.

Elizabeth Wigder

Vice President/Clinical Services from Ballantrae Healthcare Corporation

Our facility houses over 200 adults with intellectual and other disabilities; many of these individuals are also diagnosed with mental illness, seizure disorders, and serious medical issues. We have used a variety of crisis management systems over the years until June of 2008 when Safety-Care was implemented with our entire staff of over 1000. Since that time we have seen a sharp decrease in the number of restraints from an average above 30 per month to an average of 6 per month. An essential contributing factor to this decrease was embracing Safety-Care as our crisis management system.

David D. Lanier, Ph.D.

Interim Psychology Director, Bluegrass Oakwood

I am so excited to share that we just completed our first Safety-Care Behavioral training class in our district. I knew that QBS’s program was high-quality when I was in the process of earning my certification to become a district trainer, but now after conducting this first training, I feel confident to say that even more!

Catherine Giles

Principal, Reading Public Schools

Beyond being extremely compatible with our applied behavior analytic approach to treatment, Safety-Care truly does provide the first evidence-based prevention and de-escalation system I’ve seen in a crisis prevention course.

Dr. Terry Page

Clinical Director, Advoserv Inc.


The Good Behavior Game Article Review

Feb 3, 2022
If you work with groups of people, then you’re probably familiar with or actively using group contingencies. When supporting individuals in a group setting, minimizing disruptive behaviors and maximizing desirable behaviors is paramount to keeping things manageable. The Good Behavior Game (GBG) is one example of a group contingency with decades of evidence to support its effectiveness in helping accomplish just that.

Teach to the Challenge

Feb 3, 2022
Educators, parents, and community members are consistently aiming to teach, support, and model, behavior for the children that they are around and work with. The 2020-2021 school year primary challenge included virtual and hybrid learning models for the students, while ensuring student safety and academic growth in times of the Coronavirus Pandemic.

Avoiding Power Struggles

Feb 3, 2022
Communicate respect and promote dignity. These positive interaction strategies are the foundations of Safety-Care® and encourage therapeutic rapport. We all know, in the field of human services, rapport is everything. Having rapport with fellow staff and individuals can be the difference between having a pleasant day at work and walking into an awkward nightmare. Rapport supports staff resilience, encourages a healthy working environment, complies with regulatory requirements.

Promoting the COVID-19 Vaccine in A Vaccine Resistant World

Dec 5, 2021
COVID-19 has changed the world, and we have all experienced those changes in a variety of ways. For some of us that meant working, or learning, from home, for others, it meant being distant from loved ones, while others lost jobs and businesses, and many more have lost their lives. After facing all of these hardships we are all looking forward to things returning to some semblance of normal, or open. One thing that seems to be a prerequisite for most countries around the world to re-open fully is an effective vaccine (Guidry et al., 2020).

Halloween Tips and Tricks

Oct 8, 2021
Halloween can be a lot of fun, but with the costumes, decorations, new people, transitions, etc., it can be a difficult experience for a lot of individuals with autism and other disabilities. Here are some tips and tricks that might make your holiday go a bit more smoothly.

Interested in Switching to Safety-Care?

Read the 12 reasons to adopt Safety-Care Crisis Prevention Training

Let’s Connect

Interested in learning more about our evidence-based, behavioral safety and crisis prevention training programs?

We’d love to learn about your organization’s unique challenges and needs. Simply fill out the form with your information, and a member of our team will be in touch.