Safety-Care® in Human Services

For nearly 20 years, QBS has helped human services professionals support individuals with behavioral challenges in group homes, vocational programs, job sites, day programs, in-home support programs, foster homes, elder care, and other kinds of programs across the U.S. and Canada. Our training programs are designed to help staff better support the individuals they work with, keep everyone safe, and reduce or eliminate the need for restrictive or coercive interventions such as restraint or seclusion.

Reduce the Use of Restraint Across Human Services with Crisis Management Training

Human services staff face a variety of behavioral challenges stemming from multiple sources. Safety-Care provides behavior skills training for staff, teaching the skills and competencies needed to prevent, minimize, and manage behavioral challenges effectively.

Inpatient and Outpatient Treatment Facilities/Day Programs
Nursing Homes & Assisted Livings
Foster Care Organizations
Group Homes
Addiction Treatment Centers

Your Human Services Professionals Will Learn:

  • Contributing factors to challenging behavior such as neurological or psychiatric conditions, traumatic events, or reinforcement
  • Physical prevention and physical safety techniques to interact with agitated individuals in a safe and respectful way
  • Physical management techniques that can be used safely and with the utmost care when there are no other safe options
  • A variety of environmental, social, and physical prevention strategies
  • Comprehensive and practical crisis de-escalation training
  • What to do after a crisis, including recovery, debriefing with the individual, and debriefing with staff

Quantifying Safety-Care’s Impact Throughout Human Services


reduction in restraint & seclusion hours after 2 years of implementation

Based On Real Customer Case Studies; Actual Results May Vary


reduction in patient injury

Based On Real Customer Case Studies; Actual Results May Vary


reduction in staff injury

Based on real customer case studies; actual results may vary


Active Customer Organizations


Active Safety-Care Trainers


Staff Certified Annually

Focus Areas of Safety-Care

Safety-Care provides a comprehensive approach to incident prevention, de-escalation, and management. Staff learn practical strategies for helping the individuals they serve using evidence-based, trauma-informed practices consistent with ABA (Applied Behavior Analysis) and Positive Behavior Interventions and Supports (PBIS).

Incident Prevention Training

Safety-Care teaches techniques for incident prevention, including teaching staff how to structure a supportive and safe environment, using appropriate and everyday safety habits, and effectively providing behavioral reinforcement.

Incident Minimization Training

To help minimize incidents, staff are trained to use de-escalation procedures. These include three strategies for decreasing agitation and minimizing the intensity of potential crisis situations: our Help, Prompt, and Wait strategies. Contact us to learn more about these proven strategies for preventing and minimizing crisis behavior.

Physical Safety Training

Physical safety training is focused on staff’s situational awareness and physical protection within their work environments. It includes safety techniques aimed at preventing common staff injuries and includes relevant role-plays.

Physical Management Training

Physical management strategies are more restrictive in application, and these strategies are taught in a least-to-most restrictive sequence. The implementation of these strategies emphasizes safe and natural positioning, minimal intrusiveness, preventing any restriction on breathing, continuous monitoring for the safety of everyone involved, and the briefest possible use.

adults discussing behavior challenges in a group setting

What Our Customers Are Saying

At Guidewire, it is our mission to support individuals by helping them realize full and meaningful lives. Since our transition to Safety-Care, we have seen a significant decline in emergency restraints across the Agency. This translates to a higher quality of life for the individuals and a more thorough, evidence-based, and effective education for our staff members. Safety-Care is a welcome partner in supporting individuals with dignity and respect.

Guidewire, Inc.

Interested in Switching to Safety-Care?

Read the 12 reasons to adopt Safety-Care Crisis Prevention Training

Let’s Connect

Interested in learning more about our evidence-based, behavior management and crisis intervention training programs?

We’d love to learn about your organization’s unique challenges and needs. Simply fill out the form with your information, and a member of our team will be in touch.

How Can We Help You?