QBS recognizes that scheduled trainings may need to be cancelled due to weather conditions. However, due to complexity and time constraints in scheduling trainings, weather cancellations will be avoided if at all possible. If it is apparent (e.g., announced school closings, road closings, etc.) the day before a training session is scheduled that inclement weather will likely prohibit the registrants and/or the trainers from attending, QBS will reschedule. Upon cancellation, QBS will make reasonable efforts to phone or email all participants to inform of the cancellation and rescheduled dates. Please assist QBS by sending us your cell contact number so that we can reach you if necessary. If registrants are unable to attend on the rescheduled dates, they will receive credit toward another scheduled training session in the future. Refunds will not be issued.
Once the training is underway (the first day has begun), including but not limited to, the training site is still available (i.e., open) and trainer is on site, the remainder of the training will be conducted as scheduled. It is expected that the participants will make whatever arrangements necessary to attend. If a participant decides not to attend the remainder of the course, s/he will receive credit toward another future scheduled training in which space is available, at no extra charge. Rescheduling is allowed on a one-time basis only, with no further rescheduling permitted. No refunds will be made. Despite this travel policy, the decision to travel to and from training under any conditions, including inclement weather, is the sole responsibility of the participant. QBS accepts no liability or responsibility for the travel decisions of participants.
QBS LLC reserves the right to cancel or reschedule trainings at any time. If QBS LLC cancels or reschedules the training due to weather or unforeseen circumstances beyond the control of QBS LLC, you are entitled to a full refund, but QBS LLC is not responsible for travel arrangements, travel fees, or any expenses incurred by you as a result of such cancellation. If QBS LLC cancels a training in which you are enrolled, you will be contacted at the email address and/or phone number you provided when registering, so please be sure each participant provides a valid email address and phone number.