Here at QBS we want to support our trainers and specialists as much as we can. Below is a collective list of different resources we provide for both trainers and specialists.
Telephone Support/Email Support
Call our office at (855) 727-6246 weekdays between 9am-5pm Eastern time (or leave a message) and ask to set up a time to speak with a Safety-Care Master Trainer. You can also send an email to info@qbs.com. Describe your question or concern in the body of the email and we’ll get back to you as soon as possible. Feel to reach out for anything from Trainer Connect issues, compliance standards questions, procedure questions, to advice on specific escalated situations.
Live Chat Support
Have a quick question while browsing our website? You’re in luck! The live chat you see as you’re scrolling our website sends your question right to an employee at QBS from 9:30am-4:30pm EST. We will be able to answer your question or transfer you to a person who can. Easy as that!
Social Media
We can be found on social media on Facebook, Instagram, Twitter, LinkedIn, and YouTube. We often provide periodic tips, suggestions, new blog topics, and other information over social media. Our YouTube (QBS) provides our customers with an abundance of information involving Safety Care and other interesting topics.
Blog Posts
We post various blogs post on diverse topics like community, crisis prevention, among many others! These posts are for our customers to have resources provided to them on a monthly or weekly basis. You can find our blog posts here.
COVID-19
We are continuously updating our COVID-19 regulations available on our website, which can be found here. These standards include information on how to conduct remote trainings, current grace period, how to maintain skills during this time, how to modify in person training, and FAQs.
Trainer Connect
Trainers with access to Trainer Connect have an abundance of resources at their fingertips. Trainer Connect is where trainers record their trainings. It also allows you to pull reports of specialists and trainers which shows when each person’s certification is expiring. There are also videos available of all procedures in the Safety-Care curriculums. These videos do not have any audio and are only a few seconds in duration. Another resource available on Trainer Connect are previously recorded Safety-Care Live webinars created for Trainers.
Consultation
We also offer expert paid consultation services to organizations seeking assistance in a number of areas, including adaptation of the Safety-Care curriculum to specific behavioral challenges or clinical settings. If you are interested or would like more information please email info@qbs.com or call our office at (855) 727-6246.